Safety Concept

 

We have put together the following safety precautions for you to enjoy your stay while maintaining actual safety guidelines of the Swiss Federal Council. For your safety, our personnel and other persons you interact with while you are at Sporthotel Pontresina. Always with the focus on ensuring that the usual pleasant, sporty atmosphere continues to prevail.

Important points to begin with:

Breakfast Buffet

You can decline to use the breakfast buffet to maintain additional social distancing. Please contact the reception on arrival or upon reservation for a reduction of CHF 10.00 per person and day.  This price reduction is available when the hotel is booked directly at the regular room price.

Room Cleaning

If you do not want your room to be cleaned during your stay, please contact the reception and your room will not be visited by our housekeeping team.

Mask requirement

Masks must be worn inside the hotel. Unless you are sitting, in which case you can remove the mask.

 

Catalogue of measures A to Z

Arcade & Roseg

 

  • If we have a higher occupancy than the maximum occupancy, we offer seating:
  • At breakfast: 7-8 / 8-9 / 9-10am
  • At dinner: 18 - 19:45 / 20:00 - closing time
  • Guests can sign at the reception
  • Distance between tables 1.5 meter
  • Breakfast buffet: The buffet was rebuilt and reworked. It is mostly under drip protection and or portioned and closed
  • Textile gloves are available at your table. These are to be used at the buffet.
  • Floor and distance markings for the flow of people are provided.
  • At the buffet 10 people can serve themselves at the same time.
  • Salad buffet in the evening is handled in the same way as breakfast buffet.
  • The table and place settings are professionally cleaned after each guest.
  • The drinks and wine list can be viewed via QR code.
  • Premises will be aired extensively twice a day.
  • The restaurant closes at 11 pm

 

Arrival

 

  • Porter opens and closes the hotel bus for the guests
  • In our lobby you can use hand disinfection
  • At the reception there are drip gates
  • Inside the hotel, masks have to be worn at all times unless you are sitting at a table or at the bardesk

 

Bar

 

  • Contact details of one person per table are required
  • The 1.5-meter distance regulation must be observed.
  • Maximum counter occupancy taking into account the 1.5-metre rule.
  • The list of beverages can be viewed via QR code.
  • Work surfaces, telephone and touch screen will be professionally cleaned at the end of the service.
  • We prefer contactless payment. Credit cards.
  • The bar is aired extensively after closing time
  • The bar closes at 11 pm

Bike infrastructure

 

  • Bikewash: 1 bicycle to be washed per stand
  • Test center and workshop: The 2-meter distance rule must be observed
  • Bike room: The 2-meter distance rule must be observed

 

Employees

 

  • All employees have been trained and instructed.
  • Personal and hand hygiene are essential.
  • All departments have easy access to disinfectant hand soap and disinfectants
  • We do not allow sick employees to work and send home those affected immediately.
  • Do all work with masks in the bar and our restaurants

 

 

 

Lifts

  • Guest lifts: Reception: UG - 4th floor 1 person, 1 couple or 1 family
  • Reception / ski cellar / connecting corridor: 1 person, 1 couple or 1 family
  • Underground car park: 1 person, 1 couple or 1 family
  • Staff and goods lift: 2 persons
  • Are professionally cleaned at least 1 x per day. 

 

Mountain Restaurant Alp Languard

 

  • Inside: Contact details of one person are required.
  • The drinks and wine list can be viewed via QR code.
  • Work surfaces, telephone and touch screen will be professionally cleaned at the end of the service.
  • We prefer contactless payment. credit cards.

 

Public toilets

 

  • Disinfectant or disinfection soap is available in all toilets (SportBar, SportStübli).
  • Are cleaned at least twice a day.
  • Cleaning is recorded.

 

Reception

 

  • Reception cleans iPad and Infoscreen twice a day with cleaning spirit. If you feel the need to clean them before use, cleaning lotion and Kleenex are available.
  • We prefer contactless payment.
  • Is aired frequently

 

Rooms

 

  • We use disinfectant products to clean the rooms.
  • The rooms are cleaned daily by the same staff, except for the Friday changeover.
  • A physical information folder does not exist this summer. It can be downloaded and viewed via the Tweebie app.

 

SportHüttä/Garden

 

  • Inside contact details of one guest per table are required.
  • The drinks and wine list can be viewed via QR code.
  • Work surfaces, telephone and touch screen will be professionally cleaned at the end of the service.
  • We prefer contactless payment. Credit cards.

 

SportStübli

 

  • Inside: Contact details of one guest per table are required.
  • From table to table 1.5 meters distance
  • The drinks and wine list can be viewed via QR code.
  • Work surfaces, telephone and touch screen will be professionally cleaned at the end of the service.
  • We prefer contactless payment. Credit cards.
  • The restaurant closes at 11 pm