Safety Concept

 

We have put together the following safety precautions for you to enjoy your stay while maintaining actual safety guidelines of the Swiss Federal Council. For your safety, our personnel and other persons you interact with while you are at Sporthotel Pontresina. Always with the focus on ensuring that the usual pleasant, sporty atmosphere continues to prevail.

Important points to begin with:

Restaurants

Our restaurants and the SportBar are open exclusively for overnight guests of the Sporthotel. The measures of the BAG apply.

Lunch: Our overnight guests can eat à la carte in the Sportstübli between 12-14 hrs. We are also happy to prepare packed lunches for our guests if ordered in advance. 

Afternoon: The SportBar is open from 2 pm. The SportBar has a snack menu with hot and cold dishes as well as coffee & cake. It is open until 11 pm. 

Evening: From 6pm the SportStübli is open with an à la carte menu. Guests with half board can eat in the Arkade&Roseg restaurant from 6:30 pm. 

Reservations are essential for the evening! This enables us to ensure that all our overnight guests can dine in a relaxed manner and with sufficient distance!

Breakfast Buffet

You can decline to use the breakfast buffet to maintain additional social distancing. Please contact the reception on arrival or upon reservation for a reduction of CHF 10.00 per person and day.  This price reduction is available when the hotel is booked directly at the regular room price.

Room Cleaning

If you do not want your room to be cleaned during your stay, please contact the reception and your room will not be visited by our housekeeping team.

Mask requirement

Masks must be worn in front of and inside the hotel. Unless you are sitting, in which case you can remove the mask.

 

Catalogue of measures A to Z

 

 

Arcade & Roseg

  • A maximum of 4 persons per table is allowed. Except families with kids.
  • If we have a higher occupancy than the maximum occupancy, we offer seating:
  • At breakfast: 7-8 / 8-9 / 9-10am
  • At dinner: 18 - 19:45 / 20:00 - closing time
  • Guests can sign at the reception
  • Distance between tables 1.5 meter
  • Breakfast buffet: The buffet was rebuilt and reworked. It is mostly under drip protection and or portioned and closed
  • Textile gloves are available at your table. These are to be used at the buffet.
  • Floor and distance markings for the flow of people are provided.
  • At the buffet 10 people can serve themselves at the same time.
  • Salad buffet in the evening is handled in the same way as breakfast buffet.
  • The table and place settings are professionally cleaned after each guest.
  • The drinks and wine list can be viewed via QR code.
  • Premises will be aired extensively twice a day.
  • The restaurant closes at 11 pm

 

Arrival

 

  • Porter opens and closes the hotel bus for the guests
  • In our lobby you can use hand disinfection
  • At the reception there are drip gates
  • Maks have to be worn at all times unless you are seating at a table or at the bardesk

 

Bar

 

  • The restaurants are open only to hotel guests
  • A maximum of 4 persons per table is allowed. Except families with kids.
  • Contact details are required
  • The 1.5-meter distance regulation must be observed.
  • Maximum counter occupancy taking into account the 1.5-metre rule.
  • The list of beverages can be viewed via QR code.
  • Work surfaces, telephone and touch screen will be professionally cleaned at the end of the service.
  • We prefer contactless payment. Credit cards.
  • The bar is aired extensively after closing time
  • The bar closes at 11 pm

Bike infrastructure

 

  • Bikewash: 1 bicycle to be washed per stand
  • Test center and workshop: The 2-meter distance rule must be observed
  • Bike room: The 2-meter distance rule must be observed

 

Employees

 

  • All employees have been trained and instructed.
  • Personal and hand hygiene are essential.
  • All departments have easy access to disinfectant hand soap and disinfectants
  • We do not allow sick employees to work and send home those affected immediately.
  • Do all work with masks in the bar and our restaurants

 

Fitness room

 

  • Analogous to the wellness facility we count on your sense of responsibility 
  • Maximum occupancy (1 person per unit. 8 persons maximum)
  • After using the device, please disinfect/clean it 

 

 

 

 

Lifts

 

  • Guest lifts: Reception: UG - 4th floor 1 person, 1 couple or 1 family
  • Reception / ski cellar / connecting corridor: 1 person, 1 couple or 1 family
  • Underground car park: 1 person, 1 couple or 1 family
  • Staff and goods lift: 2 persons
  • Are professionally cleaned at least 1 x per day. 

 

Public toilets

 

  • Disinfectant or disinfection soap is available in all toilets (SportBar, SportStübli).
  • Are cleaned at least twice a day.
  • Cleaning is recorded.

 

Reception

  • Reception cleans iPad and Infoscreen twice a day with cleaning spirit. If you feel the need to clean them before use, cleaning lotion and Kleenex are available.
  • We prefer contactless payment.
  • Is aired frequently

Rooms

 

  • We use disinfectant products to clean the rooms.
  • The rooms are cleaned daily by the same staff, except for the Friday changeover.
  • A physical information folder does not exist this summer. It can be downloaded and viewed via the Tweebie app.

 

 

Sporthüttä

  • Restaurants are open only to hotel guests
  • A maximum of 4 persons per table is allowed . Except families with kids.
  • Contact details are required.
  • The drinks and wine list can be viewed via QR code.
  • Work surfaces, telephone and touch screen will be professionally cleaned at the end of the service.
  • We prefer contactless payment. Credit cards.

SportStübli

  • Restaurants are open only to hotel guests
  • A maximum of 4 persons per table is allowed. Except families with kids.
  • Contact details are required.
  • From table to table 1.5 meters distance
  • The drinks and wine list can be viewed via QR code.
  • Work surfaces, telephone and touch screen will be professionally cleaned at the end of the service.
  • We prefer contactless payment. Credit cards.
  • The restaurant closes at 11 pm

 

Wellness

 

  • The guests keep their distance responsibly and with appropriate respect. The 1.5-meter distance rule applies. Wearing the mask is compulsory. Except in the saunas, steam bath and the whirlpool.
  • The following maximum occupancies apply: Biosauna: 1 family, 1 couple or 2 persons:
    Steam bath: 1 family, 1 couple or 2 persons
    Sauna: 1 family, 1 couple or 2 persons
    Jacuzzi: 1 family, 1 couple or 2 persons
    Relaxation room maximum 6 persons
  • As the use of the wellness facilities is limited, we thank you for limiting the time of your sauna sessions and rest periods in the relaxation room out of consideration for other guests.

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